Shipments and Orders
1. This site has been set up by the Israeli Coins and Medals Corporation Ltd. (hereinafter: the “Company”) and is designated, inter alia, for the sale of various items manufactured and/or distributed by the Company by means of the Site of the Company (hereinafter: the “Item and/or Items”). The Site is the property of the Company and is operated and managed according to its instructions.
2. The Company authorizes you to access the Site and the services provided by means thereof, subject to the terms and conditions set forth herein.
3. The terms of use relate equally to both genders, and the use of the male gender is solely for convenience purposes.
4. The headings of the terms of use are solely for convenience purposes.
5. The terms shall apply at each use and/or purchase of Items performed by you via the Site.
6. You are hereby requested to carefully read the terms of use prior to using the Site. Any use and/or purchase of Items through the Site constitutes your consent to the terms set forth herein (hereinafter: the “Terms/Terms of Use”). In the event you are not interested and/or do not agree that these terms shall apply to you, you are requested not to make any use of the Site.
7. You hereby declare that you are legally authorized and competent pursuant to any law to make use of the Site.
8. As a condition of use of the Site, you hereby undertake towards the Company not to make use of the Site for any illegal purposes and/or for any purpose prohibited by the Terms.
Purchase of Items:
9. The Site offers for sale a large variety of Items by the Company. The purchase of Items through the Site (hereinafter: “Purchase of Items”) is designated for personal use only, including for the purchase of gifts. Any Purchase of Items by you having commercial characteristics shall constitute a violation of this Agreement.
10. The Company reserves the right to deny and/or to cancel orders and/or purchases which, in its opinion, have been executed contrary to the Terms. The Company reserves the right to take any available legal actions against anyone who shall breach its rights and/or the provisions of this Agreement.
11. Photographs of the items which appear on the Site (hereinafter: “Photographs of the Items”) are solely for illustration purposes. The Company uses reasonable commercial efforts to ensure that the Photographs of the Items shall represent the characteristics of the Items supplied, however, modifications and/or inaccuracies between the Items actually supplied and the Photographs of the Items may occur, as a result of graphical and/or technical problems and/or the use of computer screens with different resolutions, the use of different programs, etc. It is hereby clarified that the Photographs of the Items do not constitute a binding representation of the Company prior to the Purchase of the Items.
12. The Company is not liable for errors of any kind appearing on the Site, including errors in wording, and/or errors in the description of the Item, and/or errors in the price of the Items, etc. The Company reserves the right to cancel any order originating in an error, as set forth hereinabove, and the ordering party and/or you shall have no complaint and/or demand and/or claim against the aforementioned cancellation.
13. The Items shall be delivered by the Company subject to the execution of the order according the mentioned in Sections 16-20 hereinafter, provided that they are in the Company’s stock at the time of the execution of the Order.
14. In the event an Item is out of stock, the Company shall act in order to contact you, according to the contact details provided by you upon execution of the order of the Item, with an offer to purchase an alternative item with similar characteristics and at a similar price (hereinafter: the “New Offer”). After the New Offer has been provided to you, the Company shall enable you to modify the Order of the item or cancel the Order of the Item, at no cost.
15. The Company reserves the right to cease, at any time and without prior notice, the production of any Item and/or its offer for sale and/or the provision of any service by it, and you are hereby waiving any complaint and/or demand and/or claim regarding thereto. The Company does not undertake that a certain Item shall be available at a certain point of sale, even if such point of sale has been mentioned on the Site.
Execution of Order of Items via the Site (hereinafter: the “Order”)
16. In order for the Company to be able to supply the Item/Items you ordered, the order has to be received and registered in the Company’s computer in an orderly manner, including all the requested items for delivery of the Item/Item to the requested address in the order (hereinafter: the “Requested Destination”) for the requested Items to be charged (hereinafter: “Identification Details”). Various causes might cause errors and disruptions in the registration of the order. In the event a notification shall be received during the execution of the Order and/or following the execution of the Order referring to incorrect details of the Order and/or a notice regarding the failure which occurred in the system at the time of the registration of the Order, you should contact customer service at telephone number 972-4-821-2807.
17. In the event at the time of execution of the Order you are submitting incorrect identification details, we will not be able to ensure that the Item/Items shall arrive at the Requested Destination. In the event the Item/Items shall be returned to us, as a result of incorrect identification details you have submitted, you shall be charged for shipment of the Item/Items to the Requested Destination and their return to the Company, as well as for handling fees of the Order. Please complete in a correct and up to date identification details. The submission of incorrect identification details is strictly prohibited by law, and the Company reserves all legal remedies available to it against whoever submitted incorrect identification details.
18. Clicking on the “send” icon at the end of the order process constitutes your consent to the Order, the accuracy of the details provided by you and your consent to purchase the Item/Items as aforementioned (hereinafter: the “ Confirmation of the Order”). After having confirmed your Order, the Order shall be transferred to the Company and/or anyone on its behalf for its execution.
19. Commencing as of the placement of the Order, the Order cannot be modified and/or cancelled by you subject to the mentioned in the Section “Cancellation of the Purchase of Items and Return Thereof” (Sections 39-46 of the Agreement”). A notification of the registration of the Confirmation of the Order by the Company shall be sent by e-mail to the e-mail address submitted by you in the course of the execution of the order, in the framework of the submission of identification details, within 3 business days from the date of Confirmation of the Order. An Order which has not been confirmed by return mail by the Company as aforementioned, shall not be binding upon the Company.
20. Prerequisite conditions for the execution of the Order, and for the supply of the Items which have been purchased are (1) completion of verification of credit card details submitted by you; (2) receipt of confirmation from the credit card company for the execution of the purchase of the Items.
21. In the event the prerequisite conditions have been fulfilled and in the event the Item/s requested by you are in stock, the Company shall consider the order as executable, and shall act so as to supply of the Item/s ordered and purchased by you.
Price Policy:
22. The price of the Item/s for which you shall be charged for the Order and purchase of the Item/s is the price set forth on the Site at the time of execution of the Order. Without derogating from the mentioned above, the Company reserves the right to modify, any time, the prices of the Items, even without prior notice.
Payment Means:
23. Payment for the purchase of the Items on the Site shall be exclusively executed by means of submission of valid credit card personal details which can be cleared by one of the credit card companies lawfully operating in Israel, as set forth on the Site, at the time of execution of the Order. The Company shall not honor any other means of payment.
Protection of Privacy Policy
24. Your personal details and/or personal information and/or identification details (hereinafter: “Personal Information”) which the Company receives from you upon placement of the Order, are designated for purposes of purchasing the Items and payment of the shipment fees to the Requested Destination without any errors and/or failures which would prevent you from receiving the Items Ordered and purchased by you.
25. The Personal Information, as well as information regarding the purchase of Items on the Site (hereinafter: the “Information”), shall be kept in the database of the Site pursuant to the provision of the Protection of Privacy Law, 5731-1981, and shall be utilized pursuant to the provisions of this Section and/or pursuant to the provisions of the law.
26. The Company uses reasonable commercial efforts in order to protect the Information and to prevent access of the Information by third parties. The collection of Information and confidential preservation thereof takes place in a secured environment – the Company uses combined means of security technology, security procedures and organizational means in order to protect the Information from access and/or use and/or revelation to unauthorized people within the Company and/or third parties by virtue of the Agreement and/or by law. When the Company transmits sensitive Personal Data, such as for instance credit card details (via the internet), the Company protects them by means of SSL encoding technology.
27. Part of the use of the Site and/or the services provided on the Site require registration in the framework of which it will be demanded to submit Personal Details, and without derogating from the generality of the mentioned above, such as your full name and e-mail (hereinafter: the “Registration”). Therefore, you hereby declare that the Personal Data which are submitted to the Company during registration are submitted at your own free will and with your consent.
28. The company shall be entitled to send you from time to time via e-mail, advertisements in accordance with the provisions of the Information Law (Bezeq and Transmissions) (Amendment nr. 40), 5768 – 2008 (the “Spam Law”). The Company is entitled to make use of the information you shall submit on the Site, and of the Information it will collect regarding your patterns of use of the Site – for purposes of improving the services of the Site and/or in any other manner it offers, for purposes of contacting you if necessary pursuant to the provisions of the Spam Law, or for purposes of analyzing and providing statistical information to third parties. The aforementioned third parties and/or their employees and/or anyone on their behalf are prohibited from making use of the personal Information for any other purpose, except as mentioned in this present Section above.
29. The Company uses cookies technology and essentially similar technologies for the current and proper operation of the Site (hereinafter collectively: the “Cookies”), including for the collection of statistical data regarding the use of the Site, verification of data, the adjustment of the Site to your personal preferences and for purposes of data security. As aforementioned, the Company deploys resources and takes various security means in order to prevent penetration into the Company’s computers and/or databases of the Site in order to thwart a potential invasion of privacy of the users of the Site. Nevertheless, the Company is not able to perfectly secure the Company’s computers and/or the databases of the Site from unauthorized intrusions and prohibited use of the Information. Therefore, you hereby declare that you will not have any complaint and/or demand and/or claim against us and/or against anyone on its behalf resulting from any unauthorized intrusion as aforementioned, by virtue of the Agreement and/or by law. We urge you to take all possible precautions for the protection of the Information during your activities on the internet. For instance, change your passwords often, make use of a combination letters and numbers when creating passwords, make sure that you are using a secured browser.
30. You hereby declare that all Information and/or other content which shall be sent by you to the Site does not breach and/or harm third party rights according to any law, and/or harms and/or breaches any law, including invasion of privacy of a third party, by virtue of any law. Without derogating from the generality of the mentioned above you hereby declare that you bear full legal responsibility with regard to the information and/or any other content sent by you and/or via you to the Site, and you hereby exempt the Company of any liability for harm to third party rights and/or breach of third party rights, pursuant to any law.
31. Without derogating from the generality of the mentioned in Section 30 hereinabove, you hereby undertake that all information and/or other content which shall be sent by you and/or via you to the Site shall be executed according to any law and without harming third parties; by sending Information and/or other content to the Site you hereby consent that the Company shall make use of the Information and/or the other content, subject to the mentioned in this Agreement.
32. The Information provided by you is subject to the provisions of the protection of privacy policy as set forth in this Agreement and/or according to the law. The company shall avoid, inasmuch as possible, to consciously transmit information to third parties, except if it shall be obligated to do so pursuant to a judicial order and/or if it shall be threatened with legal action against it (criminal or civil) for acts you performed on the Site. In such event the Company is entitled to supply your details to the party claiming to have been harmed by you and/or in accordance with the instructions of the judicial order, without any prior notice.
33. The Site includes links which refer to other internet sites. The Company makes efforts to refer to internet sites, which, to the best of its knowledge do not invade the privacy of the users of the other internet sites. However, the Company is not responsible for the conditions of use and/or the privacy protection policy of the other internet sites, their content and everything relating to the use thereof. Your use of the links to the other internet sites and/or the use of the other internet sites are at your sole responsibility.
34. You are entitled to examine the information collected and kept by the Company in accordance with these Terms of Use, according to the Protection of Privacy Law, 5741 – 1981. In addition, if the information contained in the databases of the Company is used in order to personally contact you, based on your characterization in the population category determined according to one or more criteria, whose names are included in the database (“Commercial Offer”), you are entitled, according to the Protection of Privacy Law, 5741 – 1981 to demand in writing that the information relating to you shall be deleted from the database. In this event, the Company shall only delete the information necessary in order to contact you with Commercial Offers as aforementioned. The information necessary for the Company for managing its business, including documentation of commercial and other operations you executed on the Site of the Company – shall be kept, pursuant to the law, with the Company, but shall no longer be used in order to contact you.
35. The Company is entitled to modify from time to time the provisions of its privacy policy. If material modifications shall be made regarding provisions relating to the use of information you have provided, such shall be posted on the Site.
Delivery of the Items:
36. Subject to all of the abovementioned in this section and hereinafter, the period of supply of most of the items is about 28 business days from the date of Confirmation of the Order. Regarding items requiring a longer supply period, such shall be mentioned in an appropriate place on the Site (hereinafter: “Dates of Supply”). The calculation of the Dates of Supply shall be made according to business days, i.e. Sunday through Thursday, excluding Friday, Saturday, holiday eves and holidays. Nevertheless, the Company shall make its utmost efforts in order to bring forward the Dates of Supply.
37. The Items shall be supplied by means of messengers or by means of the Israeli postal services (at the Company's sole discretion), to the Requested Destination, unless provided otherwise. The Date of Supply of the Items which shall be supplied by means of the Israeli Postal Services shall be subject to the time of delivery of the Israeli Postal Services and subject to the quality and terms of service as customary at the Israeli Postal Services. It shall clarified hereinafter that the Date of Supply of the Items other than by messengers is not in the Company’s control, and you hereby declare that you shall have no claim resulting from a delay in the Date of Supply of the Items supplied other than by messengers.
38. In the event the delivery of the Item has not taken place within the dates mentioned hereinabove, you hereby are requested to contact the Company’s customer service department, at +972-4-8212805 or via e-mail at [email protected]